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It has repeatedly disappointed the Chinese telecommunications service 2

Thursday on March 12th, 2020Life

In front of this blog post, I mentioned my telecommunications ifree number. This is an old dog can not handle the user and the telecom package that I purchased in April 2014, is still in use. Herein "domestic" are free from Hong Kong, Macao and Taiwan, without further explanation.

Buy this phone number when I was in school. April 2013 a fire burned the school and built a tower, also burned the roof of telecom base stations, so my hand from the start number, the signal is not good: Outdoor okay, no signal into the room, whether it is 3G or 2G is true. A few months later I remembered feedback to telecommunications official, the day after the feedback, the staff responsible for the maintenance of the station explained to me the situation, and mentioned: the fire department has been blocked fire scene, does not allow telecommunications service official visit , so they plan to create a new base station in the vicinity, but due to 2G, 3G single base station costs approximately half a million, need layers of approval for, let me be patient. So I shut down the number, but did not cancel the account, boot attendance once a month, after all, as long as you can guarantee a monthly check-ins 0 monthly. Until I graduated, signals or that way.

After graduation I left Kunming. Since the package has roaming charges, so I still have not enabled the number. And because my Telecom mobile phone battery drum kits, and have not turned on. Due to forget the monthly attendance, so it is more than good telecommunications deducted monthly account management fee.

This package costs are as follows:

Figure 1: ifree card charges

As I mentioned, telecommunications Notify me more than once via SMS and phone manual to replace the 4G card. But changing the card is conditional: You must open 10 yuan/month 4G upgrade package to complete changing the card. Step is changing the card:

(1) to Telecom's official website to spend 10 yuan freight 4G blank card application, application links: Click here to view (the link is cached pages, use the technology to see the original page has been deleted Telecom first half of 2019);

(2) Upon receipt of the card, the phone calls to the Telecom official proposed replacement of permit requests;

(3) to answer the call of customer service for the user to open upgrade package, changed from 0 yuan monthly 10 yuan monthly, giving the province a month 100M flow +100 minute local call long domestic (excluding Hong Kong, Macao and Taiwan) calls;

(4) registration of new information card, changing the card over.

Figure 2: Process changing the card

So I determined not changing the card, no matter how telecommunications bombing me I do not changing the card. Even telecommunications directly donated 100 minutes of local calls to local talk time, I do not changing the card. I am pleased that this has been presented 100 minutes. In order to prevent telecommunications repeatedly urged me changing the card, I usually have shut down.

Since September 1, 2017, according to the Ministry of Industry, canceled the phone number of the called roaming charges. That is, from this point onwards, Telecom donated 100 minutes local call local call duration, caller into a long domestic calls, domestic calling unified 0.15 yuan/min (upper case: One corner Wu cents per minute). Meanwhile, ifree card canceled "no sign on the buckle account management fee" system and no longer charge account management fees. However, if the monthly attendance, the province will still be presented 30M flow, valid in the month, it can not be carried forward.

Until package closed, and everything related to business and ifree all closed. At this point, after consultation, change 4G card does not require the opening of the upgrade package can be directly changing the card. So, I decided to give this number into 4G card.

Mobile Unicom Telecom is not as remote as you can make up, changing the card, telecommunications card number up or changing the card must go home. I refer here to the home, instead of the home province, but the prefecture-level city/state. I was in a prefecture-level city within a few hundred kilometers from Kunming, Yunnan Province of, so I took the night train to Kunming, the card number is replaced by 4G.

2019, I re-enable this number, for exam registration, finding a job and so on. Whether it is in the pet hospital, or in the current biotech companies, I use it for work number. Since August 30, 2019, I started using ifree card on your smartphone. The original mobile card has been inserted in my new Nokia X6, nuts 3 fingerprint module damage, but later painted the native Android system back to normal. When I put the card into the machine to buy, I found that actually can not use 4G network, mobile phone signals has been shown as 3G. I'm sure my phone support the entire network, support VOLTE (phone painted before the native Android, do not support the telecommunications VOLTE, painted after the native Android, and will support mobile telecommunications VOLTE a). So I called Telecom 10000, asked the matter to the customer.

Customer service attitude is very bad, perhaps too much of her to answer the phone the day, so irritable mood, which I appreciate. I was fishing a dry narrative about the issue of consultation.

Customer Service Q: Have you ever replace 4G card?

I: replaced.

Customer Service: You do not have to replace 4G card, please replace the operating room to the home 4G card after the call to subscribe.

Me: I have replaced 4G card, but not previously inserted into the smart phone.

Customer: ...... (silent) that I record it here, back to back open for you.

I: Well, then gave way to VOLTE I opened it.

After the end of the consultation and after one hour, I restart the phone, found that 4G is not opened. After 15-30 minutes every time I restart the phone or turn off Airplane mode. After approximately 8 hours, 4G and VOLTE are opened.

Although attendance will be presented each month valid in the month, the province can not be carried over 30M flow, but in time to ensure that emergency network is also useful.

September 11, 2019, Telecom 10,000 give me a call, I was ready to answer, the person hung up.

September 20, 2019 afternoon, telecommunications 10,000 call me, let me change course, change from 0 yuan monthly 39 yuan monthly, and give the old user benefits, presented some traffic. Not to mention 4G telecommunications signals in Kunming city very poor (there is a very funny thing: there is a Friends of Bo in the county tens of kilometers from Kunming to base my face, he took the cell phone filled with numbers to telecommunications I'm here, can not access normal), I now this package used properly, even 100 minutes run out, I can not spend too much money each month, at most, a few dollars to hundreds of dollars, after all, I'm not making sales of. So I told to call customer service, said: "do not do this, I now this package is very suitable." Customer service, said:. "...... good amount, it will not disturb you here, I wish you a happy life, goodbye."

In October 2019, when I sign, no longer presented 30M province traffic.

October 4, 2019 and October 22, twice I subscribe to Telecom's "Tianyi anti-harassment" services, are open failure for unknown reasons.

Figure 3: Two open "Tianyi anti-harassment" business have failed

November 2019, I was no longer possible to sign, suggesting that this could not handle the duties at check-in.

Figure 4: no longer be able to sign

November 6, 2019, since the original 4G card scuffed, I went to the telecom business office to change a new card. After changing the card, operators from "China Telecom" became "Roaming Indicator Off." Whether it is the top left cell phone, or system settings, the original show "China Telecom" place, becomes a "Roaming Indicator Off." I'm in the system settings, turn on "roaming when connected to a mobile data network services," still shows "Roaming Indicator Off", if the phone switch to Traditional Chinese, it will display "roaming indicator closed." Note: I'm home, even roaming the province does not exist, not to mention the only international roaming only the functionality required.

Figure 5: On "roaming connected to a mobile data network service", still shows "Roaming Indicator"

Figure 6: The operator into a "Roaming Indicator Off"

Telecom 189 number can not turn off the mailbox. Whether I'm in the online business, or send text messages, they can not close the 189 mailboxes. As the former owner did not know what to do, and my online shopping orders there have been leaks, so in addition to regularly receive spam messages, received harassing phone calls, my 189 mailbox often receive spam (e-mail people will spam sent to the mobile phone number @ 189.cn) and telecommunications will send text messages to inform me there is new mail. In the case of can not unsubscribe 189 mailboxes, I prompted, reply "T" to turn off SMS alerts 189 mailboxes, telecommunications unsubscribe send text messages to inform me of new e-mail message to remind success.

However, since October 28, 2019, 189 mailboxes every twenty-three days gave me to send a message, and send SMS alerts, content are: "People - People Zhiyun theme: XXXXXXX" or "People's Network - people Zhiyun: XXXXXXX ", read the message has links to 189 mailboxes, the end of the prompt" [reply to unsubscribe t-1]. " I replied "t-1", but did not receive a reminder to unsubscribe success.

November 6, 2019, I called for the closing call 10 000 189 E-mail, but can not access the customer service manual, prompt customer service has been busy, waited five minutes after the call is automatically hang up 10000. November 12, 2019, I once again call 10000 requires completely shut down 189 mailboxes. Telecom customer service actually said "Your mailbox 189 is turned off." That is how these messages come? I went with telecommunications customer service reflects this situation, customer service promised to help me shielded letter number 106 591 891, submitted to background processing. At 16:00 on November 13 and more, to the telecommunications customer feedback, has been shielded SMS 106 591 891 number sent for me.

After receiving customer feedback phone, I use foreign search engines found the way to kill 189 E-mail: The cancellation Tianyi account. I have already submitted an application to wait to log off after 90 days.

Yunnan since 2015 can LNP, from news reports, paste it and other feedback channels, I found Yunnan Unicom, Telecom transferred to mobile users, far more than moving into China Unicom, Telecom users. From news reports, paste it and other feedback channels, I learned into the mobile users from China Unicom, China Telecom, mostly because of the signal dissatisfaction, few are tariff questions. I have a friend Zhang, a labor contractor to do construction work, he was ten years old as China Unicom users, mobile phone number, only four different numbers, and has five 8, China Unicom also sent him some traffic. But Zhang told me that no matter what, Unicom's signal is always bad, so he was very headache, but because for many years to do the project, the phone number has been left too many people, he could not change the number. Later, he has 10 years of history will be the number of China Unicom, number portability into the movement.

Although telecommunications is too disappointing, but there are no monthly and per month 100 minutes talk, still it is one of the reasons I bundled telecommunications. November 16, 2019, I traveled to China Mobile Communication 100 operating room advice LNP Wang Shi Yi, a mobile aspect to tell me, here they can check whether a different network numbers have activities, if there are activities need to travel to different network operating room is closed, if no activity, directly into moving here can handle. If not for my cheek was preserved 0 yuan package ifree card, I would have a number portability. I wait until the last straw for telecommunications day, I went to number portability.

November 25, 2019 update:

At 6:11 on November 20, 2019 afternoon, I received 106 591 891 send again "People - People Zhiyun" 189 E-mail SMS alerts. this means:

(1) the end of the text prompt "reply to unsubscribe t-1" is the fart, t-1 reply to this number can not unsubscribe;

(2) Telecom official told me that I have to help shielding say this number is 106 591 891 fart.

I once again call 10000 requires shielded SMS to that number. The second telecommunications accept my complaint.

November 21, 2019 afternoon, 10,000 calls, said: last time the complaint has been blocked to help me this number. I told the customer service: I was once again received this SMS number sent, I ask you to completely shield an SMS to that number, if I receive again "People - People Zhiyun," the e-mail alert, I will complain directly to the Ministry of Industry. Customer service said: I help you back to the relevant technical departments request mask the number.

After a half an hour and 10,000 calls again, tell me this number has been shielded 106,591,891, let me observe. Currently under observation, if the latter has received 106,591,891 sent a "People - People Zhiyun," the e-mail alert message, I will complain directly to the Ministry of Industry.

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